TOMCAT’s Unbeatable After Sales Service and Technical Support

One of the many benefits of buying a TOMCAT chipper is the excellent after sales service and technical support which is available to all our clients. Recent changes to our staff have caused some uncertainty regarding the future of this service, but we would like reassure all our loyal customers and potential customers that we continue to offer superb after sales support as before.

Our previous product support manager, Riaan Carstens, has recently moved on with his career and we wish him all the best in his future endeavours. However, our after sales service and technical support has not been affected. Our clients remain our first priority and we strive to remain the industry leader in South Africa when it comes to service & back-up.

We have a technical in-house team who will do major repairs, services and general repairs on your machine at our manufacturing plant. We also have a dedicated service vehicle which will drive certain set routes on a monthly basis throughout the Western Cape, Southern Cape, Eastern Cape, Free Sate and Northern Cape. The other provinces will be covered by Vaughan Basson in KZN and Willie du Toit in Gauteng, Mpumalanga, Limpopo and the North West.

Should you have any queries or should you like to book a service, do not hesitate contact any of our regional representatives for the name of your closest Authorised Service Agent:

KZN: Vaughan Basson
GP: Willie du Toit
EP: Allcut Power Products
WP: Johan Geldenhuys
Head Office: Deon Huisamen
International: Frans Greyling

Please note that the warranty on your TOMCAT Chipper will only remain valid as long as the services is done by one of TOMCAT’s Authorised Technical Representatives.

We are committed to servicing your wood chippers to the best of our ability, taking care of your spares and going the extra mile when you need us. We pride ourselves in not only supplying a top quality product by backing it up with the best practical knowledge and skills.

TOMCAT Chippers: Passionate, Innovative & Dynamic